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FREQUENTLY ASKED QUESTIONS

How long does it take to receive my order?

Delivery Time Per Destination  

  • Cairo: (3 – 4 business days)
  • Other governorates: (4 business days – 1 week business days)

Do you accept returns and exchanges?

– Returns and exchanges are applicable within 14 days from receiving the order. – To be eligible for an exchange or a return, your item must be in the same condition that you received, with tags intact and in its original package. You’ll also need the receipt or proof of purchase (order number). – To start a return or an exchange, contact us via our various channels

What payment options do you accept?

  • Cash on delivery.
  • Online payments. 

How can I know my perfect size?

– We provide an accurate size chart attached below every product to assist you. – Once you’d like to talk to us, we’re here to listen you for feedback, complains or exchanges. You could reach out via our various channels Our working days are (Saturday – Thursday) (Friday is off). All inquiries will be attended to within one working day